Privacy Policy
The Burnout Club
Last updated: 19 March 2026
The Burnout Club is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use and protect your personal information when you use our website.
If you have any questions about this policy or how your data is handled, please contact:
Email: nicola@theburnoutclub.co.uk
1. Who we are
The Burnout Club provides confidential support services for individuals experiencing burnout, workplace stress and grievance-related concerns. This website allows users to learn about our services and contact us to request support.
For the purposes of data protection law, The Burnout Club is the data controller of the personal information collected through this website.
2. Information we collect
We may collect the following types of personal information when you use our website:
Information you provide directly
This may include:
Your name
Email address
Phone number
Any information you include in a contact form or consultation request
Because of the nature of our services, some information you provide may relate to sensitive personal circumstances. We treat all such information with strict confidentiality.
Technical information
When you visit our website, we may automatically collect certain information including:
IP address
Browser type
Device information
Pages visited on the website
Date and time of visits
This information helps us understand how the website is used and improve the user experience.
3. How we use your information
We may use your personal information to:
Respond to enquiries and consultation requests
Communicate with you about our services
Manage client relationships
Improve the functionality and performance of our website
Comply with legal or regulatory obligations
We only use your personal information where there is a lawful basis to do so, such as when it is necessary to respond to your enquiry or provide requested services.
4. Confidentiality
We understand that many people contacting The Burnout Club may be experiencing sensitive workplace situations. All information shared with us is treated with strict confidentiality.
We will never share personal information with third parties unless:
it is necessary to provide services you have requested
we are legally required to do so
you have given explicit consent
5. Data storage and security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, loss or disclosure.
Your information is stored securely and only accessed when necessary to provide our services.
6. Data retention
We retain personal information only for as long as necessary to respond to enquiries, provide services or comply with legal obligations.
If you contact us but do not proceed with services, your information may be retained for a limited period for administrative purposes before being securely deleted.
7. Your rights
Under UK data protection law, you have the right to:
request access to your personal data
request correction of inaccurate data
request deletion of your data where appropriate
object to certain processing of your data
request restriction of processing
If you would like to exercise any of these rights, please contact:
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
8. Third-party services
Our website may use third-party tools such as website analytics or booking systems. These services may collect limited information necessary for the functioning of the website.
We encourage users to review the privacy policies of these third-party providers.
9. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or how our services operate. The latest version will always be published on this page.